Loadnd496

Khi thay đổi IP Server KSC, tạo gói cài đặt mới, chạy file cài đặt tại client báo lỗi như hình

Kiểm tra file klnagchk.log

Client vẫn connect tới IP cũ của KSC trước đây 192.168.1.24 nên báo lỗi Checking administration server connection

Cách xử lý:
– Login vô Server KSC, chọn Kaspersky Security Center Network Agent => Configure installation package

– Kiểm tra IP Connection ta thấy vẫn là IP cũ 192.168.1.24

• Makes an attempt to establish connection between Network Agent and Administration Server. If the connection attempt fails, the utility sends an ICMP packet to check the status of the device on which Administration Server is installed. To check the connection between a client device and Administration Server using the klnagchk utility.
• So I end up, trying advice from the Kaspersky forums, running the Kaspersky Remover and wiping all trace of Kaspersky programs from the machine. Then after rebooting, I manually install the Network Agent and tell it where the server is. Then, viola, KSC does see them and recognizes they are online.

Kaspersky Security Center 10 Service Pack 1 (version 10.2.434) with integrated patch C has been released on August 18, 2015. Patch C includes the following. Patch for Administration Console (patch102434consolec.zip) that must be installed on a computer with Administration Console installed without Administration Server.

– Tiến hành thay đổi lại thành IP mới của Server KSC => lưu lại

Kaspersky Connection To Administration Server Failed How To

Tiến hành tạo lại file cài đặt mới và cài lên Client là xong

have fun

Tham khảo: https://support.kaspersky.com/12776

Migration with a hierarchy of Administration Servers

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This section describes the migration of the managed devices and related objects from Kaspersky Security Center Web Console running on-premises to Kaspersky Security Center Cloud Console. The process involves a hierarchy: Kaspersky Security Center Web Console running on-premises acts as the secondary Administration Server and Kaspersky Security Center Cloud Console acts as the primary Administration Server.

After you finish the migration, all Network Agents in the group within the migration scope are upgraded and managed through Kaspersky Security Center Cloud Console.

Kaspersky Connection To Administration Server Localhost Failed

Before you start the migration process, make sure that the following prerequisites are met:

• The Administration Servers are combined into a hierarchy: Kaspersky Security Center Web Console running on-premises as the secondary Administration Server and Kaspersky Security Center Cloud Console as the primary Administration Server.
• Kaspersky Security Center Web Console running on-premises is upgraded to version 12 or a later version.
• Network Agent on managed devices is upgraded to version 10 Service Pack 3 or a later version.
• The managed applications are upgraded to versions supported by Kaspersky Security Center Cloud Console.
• The managed applications are uninstalled from managed devices, if these applications are not supported by Kaspersky Security Center Cloud Console, and replaced with supported applications, if necessary.

Kaspersky Security Center Cloud Console provides for a maximum of 10,000 managed devices per one Administration Server.

Kaspersky Security Centre Connection To Administration Server Failed

To perform migration to Kaspersky Security Center Cloud Console:

1. Estimate the scope of the migration process, that is, the administration group to export, and assess the number of managed devices in it. Also, make sure that all of the activities listed as migration prerequisites have been completed successfully.
2. In the main application window of Kaspersky Security Center Cloud Console, click OPERATIONS → MIGRATION. The welcome page of the Migration Wizard opens.
3. On the welcome page of the Migration Wizard, click Next. The Select administration group to export (all subgroups will also be exported) page opens, displaying the entire hierarchy of administration groups of the secondary Administration Server.
4. On the Select administration group to export (all subgroups will also be exported) page, click the chevron icon () next to the Managed devices group name and expand the hierarchy of administration groups. Select the administration group that you want to export.

   The Migration Wizard checks the total number of managed devices included in the selected administration group. If this number exceeds 10,000, you get an error message. The Next button remains unavailable (dimmed) until the number of managed devices in the selected administration group falls within the limit.

5. Select the managed applications whose policies and tasks must be transferred to Kaspersky Security Center Cloud Console together with group objects. To select the managed applications whose objects are to be exported, select the check boxes next to their names in the list.

   Although Kaspersky Security Center Administration Server is present on the list, selecting the corresponding check box does not result in the export of its policies.

   To make sure that your managed applications are supported by Kaspersky Security Center Cloud Console, click the corresponding link. It will redirect you to the Online Help topic containing the list of applications managed by Kaspersky Security Center Cloud Console.

   If you select applications that are not supported by Kaspersky Security Center Cloud Console, the policies and tasks of these applications will be migrated anyway, but you will not be able to manage them in Kaspersky Security Center Cloud Console, due to unavailability of the dedicated plug-ins.

6. View the list of group objects exported by default. You can also specify non-group objects to be exported together with the selected administration group, if necessary, such as global tasks, custom device selections, reports, custom roles, internal users and security groups, and custom application categories with content added manually. This page includes the following sections:
7. After you define the migration scope, click Next to start the export process. The Creating the export file page opens, on which you can view the export progress for each type of object that you included in the migration scope. Wait until each refresh icon (), located next to each item in the list of objects, is replaced with a green check mark (). The export finishes and the export file is automatically saved to a temporary folder. The next page opens, displaying the entire hierarchy of administration groups in Kaspersky Security Center Cloud Console, which acts as the primary Administration Server.
8. Select the check box next to the administration group to which the group objects must be imported, and then click Next. The file is unpacked, and the non-group objects and the group objects are restored to the target administration group.

   If the name of the object that you restore is identical to the name of an existing object, the restored object has an incremental suffix added.

   When the import completes, the exported structure of administration groups, including the details of devices, appears under the target administration group that you selected. The non-group objects are also imported.

   You cannot minimize the Migration Wizard and perform any concurrent operations during the import. Wait until each refresh icon (), located next to each item in the list of objects, is replaced with a green check mark () and the import finishes. After this, the devices start switching to Kaspersky Security Center Cloud Console.

9. After the import completes, the Migration Wizard displays a list of Network Agent installation packages (for Windows only) available in Kaspersky Security Center Cloud Console. Select the installation package containing the relevant version and localization of Network Agent, and then click Next.

   Select the Kaspersky Network Agent for Windows installation package only if you have previously completed the Quick Start Wizard in your Kaspersky Security Center Cloud Console workspace.

   If any previously created stand-alone installation packages exist for the installation package that you have selected, the Migration Wizard displays the list of these stand-alone installation packages and prompts you to select one of the following options:

   • Use existing stand-alone installation package. If you select this option, the Migration Wizard uses the stand-alone installation package that you have selected from the list, instead of creating a new one.
   • Create stand-alone installation package. If you select this option, the Migration Wizard creates a new stand-alone installation package, based on the installation package that you have selected.
   • Rebuild existing stand-alone installation package. If you select this option, the Migration Wizard creates a new stand-alone installation package to replace the existing one displayed in the list.
10. Click Next.

    The Migration Wizard creates a new stand-alone installation package (or uses an existing one) and a custom installation package based on it, as well as the corresponding remote installation task. The task scope includes the administration group that you selected on the Select administration group to export (all subgroups will also be exported) page. The task startup schedule is set on Manually by default. The Migration Wizard displays the creation progress.

11. Wait until each refresh icon () is replaced with a green check mark (), and then click Next.
12. If necessary, select the Run newly created remote installation task check box (cleared by default) for the devices in the selected administration group in Kaspersky Security Center Web Console running on-premises and all of its subgroups. In this case, the devices are switched under management through Kaspersky Security Center Cloud Console—but only after the Network Agent installation completes. The full path is displayed to the administration group in which the task is to be run.

    The remote installation task must only be started after the import to Kaspersky Security Center Cloud Console finishes. Otherwise, the device names may be duplicated in the list.

13. Click Finish to close the Migration Wizard and start the remote installation task for the following purposes:
    • Upgrading the Network Agent instances
    • Switching the Network Agent instances under management through Kaspersky Security Center Cloud Console

    If you have left the Run remote installation task check box cleared, you can start the task later manually, if necessary.

    You can check whether the Network Agent instances from your migration scope have been switched under management through Kaspersky Security Center Cloud Console. To do this, connect to any migrated device, open the command prompt as administrator, and run the klnagchk.exe utility with the -sendhb parameter. Make sure Network Agent has successfully connected to your Kaspersky Security Center Cloud Console workspace: the Administration Server address and connection port number have been received from Hosted Discovery Service, and Network Agent does not use port 13000 to connect to Administration Server in the workspace. If Network Agent has failed to connect to Administration Server in the workspace, make sure the ports used by Kaspersky Security Center Cloud Console are allowed to access from your network.